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MintRx

Privacy practices

HIPAA notice

How health information may be used, when it may be shared, and the choices available to you.

Last updated March 24, 2026

01

About this notice

This notice explains how medical information about you may be used or disclosed, how it is protected, and how you can request access to it.

02

Our responsibilities

MintRx and the healthcare entities involved in your care follow applicable privacy and security requirements for protected health information (PHI).

We provide notice of relevant privacy practices and take appropriate steps if a breach may have compromised the privacy or security of your information.

03

How PHI may be used or disclosed

PHI may be used or shared for treatment, payment, healthcare operations, and other purposes permitted or required by law.

This can include coordinating provider review, supporting pharmacy fulfillment, processing payment, operating the service, and responding to lawful requests.

04

Your rights

Subject to applicable law, you may ask to:

  • Access or receive a copy of certain records
  • Correct information you believe is inaccurate
  • Request limits on certain uses or disclosures
  • Receive communications in a specific way
  • Receive a list of certain disclosures
  • Receive a paper copy of this notice
05

Questions or complaints

If you believe your privacy rights were violated, contact Client Care. You may also file a complaint with the U.S. Department of Health and Human Services.

Filing a privacy complaint will not affect your access to services.

06

Changes to this notice

Privacy practices and this notice may change. The current version will remain available here with its latest update date.

Questions about this notice?

Client Care is available daily from 9 AM to 9 PM EST.

Email clientcare@mintrx.com