How to request a refill in the MintRx Patient Portal
Track treatment details, review what is eligible, and place a refill from one secure account.
Your next refill should not feel like starting over. The MintRx Patient Portal keeps treatment details, order history, subscriptions, saved account information, and support in one secure place.
When a refill is eligible and your shipping and payment details are already saved, you may be able to request it in as few as two clicks after signing in.
Before you begin
- Sign in with the email address connected to your MintRx account.
- Confirm your shipping address and payment method are saved.
- Open the treatment card marked as eligible for refill.
Request your refill
- Select Request refill. Start from the eligible treatment card in your dashboard.
- Review the details. Confirm the treatment, shipping address, payment method, and order summary.
- Place the refill. The portal will show confirmation and the next available status.
When another step is needed
Not every refill follows the same path. A prescription renewal, missing account information, a change in your health history, or additional provider review may add steps. The portal will explain what is needed before an order can be placed.
Your portal keeps the rest close
Use the same account to follow order progress, manage subscriptions, review previous orders, update saved details, and send a secure message when you need help.
Need help with your next step?
Start with Client Care. We can help with account and order questions or route you to the right clinical or pharmacy resource.